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Continental
changes concourses in Denver
Paperless boarding takes off at United
Continental to charge coach passengers for meals
The devil in United’s
“unlimited upgrade” details isn’t the devil you know
How to get the best seat in coach
Forcing Airlines to Play Nice With Fliers
Airlines get defensive over tarmac-delay rules
Packing your carry-ons defensively
Full-body scans will become mandatory, O'Hare
TSA chief says
Fewer frequent
fliers to receive free upgrades
Now elite status gets
you free Internet (sometimes) with Marriott
Recreation of the "Miracle on the Hudson"
Dave Caroll strikes again "United needs to change in a big way"
Apple
award!
Continental
changes concourses in Denver
Continental
Airlines moves its Denver operations from Concourse A to Concourse B
at Denver Internation Airport.
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Paperless boarding takes off at United
More air travelers may soon be scanning their smartphones instead of
paper slips at airport gates. United has become the latest
airline to offer mobile boarding passes for customers equipped with
Web-enabled mobile phones or devices, such as iPhones or BlackBerrys.
(CNN Travel)
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Continental to charge coach passengers for meals
Continental Airlines' "free meals at mealtime" program is about to
become a thing of the past for the airlines' coach passengers. The
airline announced that starting in the fall, coach passengers on
most domestic flights will not be offered free meals, a move that
saves the carrier about $35 million a year. Continental will
continue to provide complimentary beverages and snacks.
(Houston Chronicle)
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The devil in United’s
“unlimited upgrade” details isn’t the devil you know
As a regular (if often grumpy) United elite-level flier, there's
something very appealing about the offer of unlimited domestic
upgrades. (Consumer Traveler)
Read more
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How to get the best seat in coach
The days of reserving an airline ticket and then selecting a seat
for free are numbered. Increasingly, carriers are charging
passengers a fee to reserve in certain rows in coach. It’s the
latest move in what the airlines call “à la carte pricing.”
(MSNBC)
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Forcing Airlines to Play Nice With Fliers
Fliers who feel they have been mistreated by airlines may soon be in
for a bit of relief. New government rules go into effect next month
that will give travelers more rights—and maybe even more
recourse—when travel goes awry. (The New York Times)
Read more
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Airlines
get defensive over tarmac-delay rules
Columnist Rob Lovitt explains how Continental Airlines CEO Jeff
Smisek indicated with recent comments that the carriers have no
intention of fixing the issues that result in long delays on the
tarmac and instead will cancel flights to avoid fines. Industry
groups have expressed disappointment with the airlines. "We were
hoping the airlines would make good on their commitment to improving
in this area, but they've demonstrated that they're just not willing
to take the steps necessary to curb these delays," said Colin Tooze,
vice president of government affairs at ASTA. (MSNBC)
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Packing your carry-ons defensively
Ned Levi discusses packing your carry-ons defensively to to reduce
passengers' problems at security, and the risks of breakage or lost
or stolen luggage by anticipating potential carry-on woes.
(Consumer Traveler)
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Full-body scans will become mandatory, O'Hare TSA chief says
As Chicago O'Hare introduces fliers to full-body scans this week,
the airport's federal security director predicts the controversial
technology eventually will be mandatory. The scanners already have
moved up from secondary to primary screening at airports around the
country, and "we expect at some point all passengers will receive a
body scan," Kathleen Petrowsky says. (The Gazette)
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Fewer frequent
fliers to receive free upgrades
Frequent fliers who have
earned elite status traditionally have been awarded with
complimentary upgrades. But this year, upgrades might be more
difficult to come by as fewer first-class seats are available
because of capacity cuts and more people have earned elite status
through nonflight activities. "Over the next two years, unless
you're at the midtier elite level and upwards, you're probably never
going to be able to get any upgrades," said Randy Petersen, founder
of FlyerTalk.com. (The New York Times)
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Now elite status gets you free Internet
(sometimes) with Marriott
One of the most irritating hotel
surcharges for many travelers is for Internet access.
But now Marriott, which has only had free Internet at their
lower-priced Courtyard, Residence Inn, Fairfield, Springhill, and
Towneplace properties, will stop charging their best customers at
their main brands. (Consumer Traveler)
Read more
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Recreation of the "Miracle on the Hudson"
It's been more than a year since "the miracle on the Hudson," when a
superbly trained flight crew landed US Airways flight 1549 on the
Hudson river, then successfully evacuated the passengers. Now
there's been a remarkable digital recreation of the event, complete
with the flight deck's real-time comments, air-traffic control tapes
and a computerized animation of the flight.
View the
video
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Dave Caroll strikes again "United needs to change in a big way"
(Elliott)
View the video
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Apple awardApple
Vacations recently honored New Horizons Travel as a 2010 Crystal
Level Agency recipient. This award is given to the top revenue
producer of the Rocky Mountain Region which includes Colorado, North
and South Dakota, Nebraska, Wyoming and western Kansas.
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