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Airline passengers get a chance to be heard on proposed
regulations
Hidden airline fees had a bad week in Washington
Why do airlines want to hide their fees and make air travel as
complicated as possible?
No more lawsuit limits for passengers under proposed government
rules
Airlines offer chance to cut in line -- for a fee
Airlines see multiple advantages to hand-held technology
Rental car mystery – How do I start the car?
Don’t let too many car rental surcharges keep you from checking your
bill
6
immutable luggage rules I always follow
Controversy over airports' full-body scanners grows
The
3M Computer Screen Privacy Filter
Air New Zealand is inaugurating the SkyCouch. How soon will other
airlines follow?
Ultra-High
Density Seating
FAA approves flying car, here’s the video
Airline passengers get a chance to be heard on proposed
regulations
If you’ve ever complained about air travel — and who hasn’t? — then
here’s your best chance in a generation to do something about it.
Tell the government what you think of its proposed new passenger
rights rules. You can do it right now, thanks to a new project
called Regulation Room. (Consumer Traveler)
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Hidden airline fees had a bad week in Washington
Hidden airline fees had a bad week as politicians, travel agents and
consumers all took a swing at airlines for not revealing their fees
through the basic central reservation systems and "hiding" them on
their own websites to be revealed "at the time of purchase."
(Consumer Traveler)
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Why do airlines want to hide their fees and make air travel as
complicated as possible?
Why, for the life of me, do airlines insist on keeping their fees as
secret as possible? Almost 70 percent of the American public
purchase airline tickets through travel agents and online. Airlines
are effectively hiding their fees from these passengers. (Consumer
Traveler)
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No more lawsuit limits for passengers under proposed government
rules
The Transportation Department may consider limiting the restrictions
on venue provisions to ensure that airline customers have the
ability to file claims in their state of residence, the state in
which the ticket was purchased, or the state of the flight‘s origin
and destination. (Consumer Traveler)
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Airlines
offer chance to cut in line -- for a fee
Columnist Scott McCartney explains how a number of airlines are
offering passengers the opportunity to move to the head of the line
by paying a fee of as much as $30 per flight. From convenience to
ensuring space in the overhead bins, there are a number of reasons
for passengers to want to skip to the front of the line, and many
are doing just that. (The Wall Street Journal)
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Airlines see multiple advantages to hand-held technology
At airports around the country, U.S. airlines are increasing their
use of mobile technology to shorten passenger waiting times -- and,
potentially, to increase sales of ancillary offerings. Hand-held
devices allow roving agents to confirm gate changes, issue baggage
tags and more. The devices are seen as a way to personalize customer
service, but the investment could pay off in other ways, making it
more convenient for passengers to upgrade their seats, pay for
oversized bags and so forth. "A number of airlines are looking at
not just queue-busting, but maximizing opportunities for up-sale,"
says Gregory Ouillon of aviation technology firm SITA. (USA TODAY)
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Rental car
mystery – How do I start the car?
After you sign your rental car's paperwork there is much more you
should do before driving off the rental car company's lot. Ned Levi
has a checklist for you to follow which will minimize problems for
you as you drive down the road. (Consumer Traveler)
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Don’t let too many car rental surcharges keep you from checking your
bill
If you've ever looked closely at a final rental car bill, there's
everything from a seemingly endless list of taxes to various
"recovery fees." Most even have a small frequent-flier-mileage
surcharge. None of these are even the optional fees such as
insurance, damage waivers, extra drivers and fuel. (Consumer
Traveler)
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6 immutable
luggage rules I always follow
Lost luggage is the bane of the traveler, happening far too often.
Ned Levi offers some tips and his own personal rules to help you
prevent your luggage from being lost, and minimize the impact if it
is. (Consumer Traveler)
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Controversy over airports' full-body scanners grows
Many frequent fliers are opting for a pat-down search by a security
agent and a metal detector screening to avoid stepping into the
full-body scanners as concerns and opposition to the technology
grows. Concerns include the amount of radiation used by the machines
and its long-term effects, the increased time the machines take to
screen passengers and issues with privacy. (USA TODAY)
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The 3M Computer
Screen Privacy Filter
If you're like me, and you're on a long boring flight with nothing
much to do, and a person nearby starts using their laptop, you
probably find the temptation to have a peek at what they are doing
almost overwhelming - not because you're nosey, but just because
you're bored. (The Travel Insider)
Read more
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Air New Zealand is inaugurating the SkyCouch. How soon will other
airlines follow?
Air New Zealand is the pioneer and is inaugurating the SkyCouch,
which is scheduled to make its in-flight debut in a fleet of new Air
New Zealand Boeing 777-300s (Consumer Traveler)
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Ultra-High Density Seating
From various media reporting we understand that some airline
companies would even want to go for a “Stand-Up Cabin”? We are
proposing a 23-inch pitch or less; the “SkyRider”.
(Air Transport News)
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FAA approves
flying car, here’s the video
Flying car takes off. Wonders never cease! For only $194,000 you can
have the flying car of your dreams.
(Consumer Traveler)
Read more
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Horizons Traveler Archives]
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