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Frequently Asked Questions Involving Leisure Travel

Most resorts include tips/gratuities as part of the all-inclusive package. With that being said, a dollar or two will go a long way! If you get good service, we recommend giving a tip. Some resorts have a no-tipping policy, so please ask your Vacation Planner if you are unsure.

Some restaurants at your all-inclusive resorts may require more dressy attire such as slacks and collared shirts for men and summer dresses for women. Closed-toe shoes may also be required for men. Some restaurants do require reservations. For more details, check the resort website or inquire with your Vacation Planner.

Transportation to and from your resort is included with your all-inclusive vacation package unless otherwise noted by your Vacation Planner. About one month prior to your departure, you will receive instructions on the process of finding your transfer company in destination.

Depending on your cell phone service provider, some offer plans for international use. Please contact your provider for more details. Some resorts offer wifi on property and many smartphones will allow you to communicate via wifi.

Many all-inclusive resorts are cashless and you charge everything to your room and then pay at the end of the trip. Most resorts require a credit card when you check-in, so if you don’t have one, we strongly recommend that you get one before your trip. You don’t need to get local currency to shop in some countries. The US dollar is accepted at most stores and craft markets within the Caribbean and Mexico. Sometimes you do get a better deal when dealing in local currency.  When traveling abroad to destinations such as Europe you will need to exchange your money for the local currency in most cases.

Yes, many resorts will have a safe in your room to keep your money, jewelry, and passports safe. Don’t bring anything expensive or anything you can’t easily replace, just in case.

Each airline is different so please visit the airline’s website for more details. Try and limit your carry-on to two pieces. Airlines are very strict about this as well as size restrictions. Most airlines charge for checked bags. Few airlines also charge for carry-on’s and this changes often so please visit your operating airlines website for more details on this.

Check for current carry-on restrictions with medications and liquids – the restrictions on liquids and gels changes often. If you have a medical device you may need to present information from your doctor.

Typically resorts will not provide this for you so its best to bring yours along. Some resorts will sell them at a high cost. Please wear sunscreen and re-apply every few hours as the sun is very strong. A bad burn can ruin your trip.

Yes, for any destination outside the United States you will. After you get off the airplane, you will go through immigration. You will receive a form either on the airplane from your flight attendant or upon arrival at your destination. It’s good to bring a pen with you to fill out the forms. After clearing immigration, you will get your checked luggage and then will go through customs.

Unless otherwise noted by your Vacation Planner, your airplane tickets are electronic. Most airlines allow you to check-in for your flight via your airline’s website using the airline confirmation number. Or you can obtain the airplane tickets at the airport on the day of your departure.

All destinations outside the United States will require each traveler to carry a valid passport. Most destinations require your passport to be valid for at least six months beyond your travel dates.

For more information on passports, visit

Let’s face it, you never know what can happen. Having travel insurance gives you the peace of mind that you have coverage for unforeseen circumstances that may arise. Your Vacation Planner will help offer the right plan for your investment.

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Packing Tips

  • All liquids in carry-on luggage need to be less than 3 oz and kept in a quart size zip lock baggie
  • Checked luggage needs to weigh 50 pounds (23 kg) or less and not exceed 62 inches (157 cm) when you total length + width + height. Check with the airline for baggage fees
  • Carry-on luggage may not exceed 45 linear inches (or 115 cm) in combined length, width, and height. Baggage must fit easily in the Carry-on Baggage Check (approximately 22″ x 14″ x 9″ or 56 x 36 x 23 cm), which is located near the check-in counters.
  • Please leave a copy of your travel itinerary with someone back home in case they need to get a hold of you while gone.
  • Always keep a cell phone charger with you in your carry-on bag.
  • Keep medication, jewelry, and other valuables with you in your carry-on bag.
  • If you plan to use your credit/debit card outside of the USA you should call and let the credit card company know.
  • Credit cards/debit cards are the only accepted form of payment for all airlines when purchasing items onboard or paying for checked luggage at the ticketing counter.
  • Make sure all luggage have a luggage tag or name and phone number on the outside
  • Always double-check the dress code at the resort for dinner. Many require men to wear long pants and closed-toe shoes.
  • Make sure your passport is valid for travel and also 6 months after you return.
  • The last items you pack should be the first things you’ll need when you arrive at your destination.

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